EXHIBITIONS PLUS PTY LTD

PRIVACY POLICY

Introduction
Exhibitions Plus Pty Ltd abides by the National Privacy Principles (NPPs), as set out in the Privacy Act 1988 (as amended). This governs the way that we collect, use, disclose, secure and provide access to your personal information. The following Privacy Policy applies to all websites under the domain of www.exhibitionsplus.com.au and to events organised by Exhibitions Plus Pty Ltd.

This document describes Exhibitions Plus Pty Ltd’s policy regarding information received about you during visits to our website and events. The amount and type of information received depends on how you use our site and your activities during attendance at our events.

Third Party Sites and Advertisements
This website may contain links to other sites and offers available via third parties. This Privacy Policy applies to this website and the activities of Exhibitions Plus Pty Ltd only.  Exhibitions Plus Pty Ltd is not responsible for the privacy practices and content of such sites or offers and encourages visitors to check privacy policies of those sites.

Website Use
During normal use of this website, Exhibitions Plus Pty Ltd collects statistical data of user behaviour. This information helps us to develop our website, products and services according to your needs. This data is not matched with any personal information provided directly by users and, if provided to any third party, is only done so in a broad and anonymous way. Ie – 30% of visitors to our stie this week visited our Privacy Policy page.

Cookies may be used to store visitor’s preferences and to record session information.

Purpose of Collecting Personal Information
Exhibitions Plus Pty Ltd only collects personal information that is necessary for us to provide you with the service you have requested and by means that are fair and lawful. Personal information will only be collected from the individual concerned unless said individual has given consent to the person providing us with the personal information.

Exhibitions Plus Pty Ltd collects, and keeps, information from persons who contact us, bookr to attend our events online or onsite, have a query or question and submit an enquiry form via our website, wish to receive information on current or future events or offers or wish to purchase an item from us. Generally, the type of information we collect and keep on record will include, identification and mailing information such as your name, postal address, email address and contact numbers. We request additional information such as credit card details in order to action some requests.

It is not compulsory for you to provide us with your personal information which we have requested from you for us to perform a service for you, however, without the specified information, we may not be able to fulfill your request or provide you with the service you have requested.

Individuals are always given the option to provide us with the minimum amount of information required to action their request.

Use and Disclosure of Personal Information Collected
Exhibitions Plus Pty Ltd understands that the security of your personal information, and any information that identifies you is important. All information disclosed to Exhibitions Plus Pty Ltd may be accessed by authorised Exhibitions Plus Pty Ltd staff to fulfill your request. Exhibitions Plus Pty Ltd will only use your personal information for the purposes listed below, or where we are required or permitted to do so by law or where you have provided consent:

1. Providing the service or product requested by you via our online or onsite booking process or written or verbal request.
2. To send you information on upcoming events organised by and offers available from Exhibitions Plus Pty Ltd. The option to opt out of receiving this information is available at all times.
3. Development of statistical or demographic data for internal use by Exhibitions Plus Pty Ltd only in order to develop and improve our services and products.
4. Contacting you to complete a voluntary survey of your experiences at one of our events. All surveys are anonymous and responses are not matched with personal information. Survey responses are used by Exhibitions Plus for internal development of events and products.

If, in order to provide you with a service you have requested, your personal information is to be passed on to a third party, we will request your express consent. In these cases, only the compulsory information required by the third party to facilitate your request will be provided. Exhibitions Plus Pty Ltd will not be responsible for the privacy practices of any third party.
In addition, we are permitted to use or disclose personal information held about you:

1. Where you have consented to the use or disclosure;
2. Where we reasonably believe that the use or disclosure is necessary to lessen or prevent a serious, immediate threat to someone's health or safety or the public's health or safety;
3. Where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities;
4. Where such use or disclosure is required under or authorised by law (for example, to comply with a subpoena, a warrant or other order of a court or legal process);
5. Where we reasonably believe that the use or disclosure is reasonably necessary for prevention, investigation, prosecution and punishment of crimes or wrongdoings or the preparation for, or conduct of, proceedings before any court or tribunal or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.

We will not disclose your personal information to any direct marketing agencies.

Data Quality and Security
Exhibitions Plus Pty Ltd will endeavour to ensure that the personal information we keep on record about you is complete, accurate and up to date. To this end, Exhibitions Plus Pty Ltd relies upon our customers to submit accurate information to us and to contact us should this information change. Exhibitions Plus Pty Ltd will endeavour to contact you or use any other lawful method to update inaccurate personal information we have stored if required to do so in order to provide the service you have requested.

Should you wish to make any changes to the personal information Exhibitions Plus Pty Ltd has on record for you or wish to be deleted from our database, please contact us on 03 9813 8200. Please note we will require verification of your identification before any changes will be made.
We will also take all reasonable steps to protect personal information from loss, misuse, or unauthorised access.
Steps we have taken to protect the security of your personal information include:

1. The domain www.exhibitionsplus.com.au uses encryption and authentication when handling personal information submitted by visitors.
2. All information is stored on a secure server with password protection.
3. Exhibitions Plus Pty Ltd staff are trained and obligated to follow privacy policies when handling personal information submitted by customers.
4. Reasonable measures are taken to destroy records of personal information if no longer needed for the purpose or which the information may be used or disclosed under the abovementioned scenarios.

Access to your Personal Information
Where lawful and practical, we may provide you with access to the personal information we hold on record for you.

Requests for access to your personal information should be in writing to the Privacy Officer, Exhibitions Plus Pty Ltd. Proof of identity will be required so that we may ensure that your personal information is not disclosed to any other person.

In some circumstances, we may not be able to provide access to your personal information. If this occurs, we will provide you with a written explanation.

There is generally no fee for access to personal information. However, in some cases a reasonable fee may be charged in order to recover costs if information has to be retrieved from archives or a large quantity of information has been requested.

Complaints
If you have any concerns about the way your personal information has been managed by Exhibitions Plus Pty Ltd you may make a complaint in writing to:

Privacy Officer
Exhibitions Plus Pty Ltd
PO Box 281
ASHBURTON   VIC   3182

All complaints will be investigated. If Exhibitions Plus Pty Ltd has not handled your personal information in a way that is consistent with the NPPs then we will take steps to remedy this immediately.

This policy was last updated in February, 2007